# ERP+ > ERP+ (erppluscloud.com) is a cloud-native, AI-powered Enterprise Resource Planning (ERP) platform built for mid-to-large businesses across the Middle East and Africa. It delivers a unified suite of business applications — covering HR, Finance, CRM, Supply Chain, Manufacturing, and more — with built-in Arabic and English support, IFRS compliance, ISO 9001 quality management, and deep regional integrations (ZATCA e-invoicing, UAE Emirates ID, Egypt ETA E-Tax, WPS payroll). ERP+ operates across 6+ countries including the UAE, Saudi Arabia, Egypt, Libya, Bahrain, and Lebanon, and is available on Vodafone and Google Cloud Marketplaces. The platform is structured into four application tiers: **Core Apps** (the foundational ERP modules), **Apps Plus** (extended business capabilities), **AI Agent** (AI-powered automation and insights), and **Mobile Apps** (iOS and Android for on-the-go management). Customers access a self-service **Customer Portal** for support tickets, online training, invoice payments, and project tracking. A dedicated **Recruitment Portal** and **Vendor Portal** are also available for external stakeholders. --- ## Key Pages - [Home](https://erppluscloud.com/): Platform overview, module categories, marketplace availability, integrations, compliance certifications, system architecture, industries served, partner program, and contact form. - [Modules & Apps](https://erppluscloud.com/erp-modules-apps): Full catalogue of ERP+ modules organized by type — Core Apps, Apps Plus, AI Agent, and Mobile Apps. Each module has a dedicated detail page at `/erp-module/{slug}`. - [Industries](https://erppluscloud.com/erp-industries): Industry-specific ERP solutions. Each industry has a detail page at `/{slug}` covering tailored modules, processes, and benefits. Served industries include Real Estate, Construction, Healthcare, Retail & E-commerce, Manufacturing, and Education. - [Partners](https://erppluscloud.com/erp-partners): Authorized ERP+ partner network searchable by country and region (UAE, Saudi Arabia, Egypt, Libya, Bahrain, Lebanon, Sudan, Zambia, and more). - [Events & Press](https://erppluscloud.com/events): ERP+ events, exhibitions, and press coverage. Each event has a detail page at `/events/{slug}` with description, gallery, and sharing options. - [Support / Help Center](https://erppluscloud.com/erp-help-center): Support channels including WhatsApp, Customer Portal, AI Agent (24/7 chat), ticket submission, online training booking, invoice payment, and project tracking. - [Version History](https://erppluscloud.com/erp-versions): Release history table listing version numbers, release dates, new features, enhancements, and bug fixes. - [Contact / Request Demo](https://erppluscloud.com/erp-contact-form): Lead capture and demo request form. Fields: full name, phone, email (OTP-verified), company name, industry, job title, address, message. - [Privacy Policy](https://erppluscloud.com/Privacy-policy): Data handling, privacy commitments, and user rights. --- ## Marketplace Listings - [ERP+ on Vodafone Marketplace](https://erppluscloud.com/erp-vodafone): Subscription and onboarding for ERP+ through the Vodafone Business Marketplace. - [ERP+ on Google Workspace / Google Cloud Marketplace](https://erppluscloud.com/erp-google): Integration and listing on Google Cloud Marketplace. --- ## Platform Capabilities **Module Categories** - **Core Apps**: The foundational ERP modules covering core business functions (Finance & Accounting, HR & Payroll, CRM, Inventory, Purchasing, and more). - **Apps Plus**: Extended applications for additional business domains. - **AI Agent**: Intelligent automation, predictive analytics, and AI-driven workflows embedded within the ERP. - **Mobile Apps**: Native iOS and Android applications for real-time operations management, approvals, and data access on the go. **Compliance & Standards** - IFRS (International Financial Reporting Standards) — enforced general-ledger structures and audit trails. - ISO 9001 — quality management workflows and documentation templates. - ZATCA e-invoicing compliance for Saudi Arabia. - ETA E-Tax integration for Egypt. - WPS (Wage Protection System) for UAE payroll compliance. - Emirates ID integration for UAE HR and identity verification. **Integrations** Third-party and government integrations include: SAP, Oracle, Microsoft Dynamics, Microsoft Projects, ChatGPT, Gemini, WhatsApp (Infobip), WordPress, Moodle, Active Directory, Hikvision, CyShield, Vodafone, NBE, Fawry, Fawaterk, Magnati, Tap2Pay, VLink, Exchange, Google Maps, and SMTP. **System Architecture** ERP+ is a unified, secure cloud platform exposing robust Web APIs. External access points include a Customer Portal, Vendor Portal, Recruitment Portal, and Website. Internal apps connect all users with real-time data. The platform integrates seamlessly with SAP, Oracle, and MS Dynamics for hybrid or migration scenarios. **Languages** Arabic (RTL) and English — full bilingual support throughout the UI, reports, and documentation. --- ## Industries Served ERP+ delivers industry-ready preconfigured solutions for: - **Real Estate**: Property management, leasing, project costing, and owner reporting. - **Construction**: Project management, subcontractor billing, budget control, and equipment tracking. - **Healthcare**: Patient billing, clinical operations, HR compliance, and pharmacy management. - **Retail & E-commerce**: POS, inventory, loyalty, omnichannel order management, and e-commerce integration. - **Manufacturing**: Production planning, BOM, quality control, cost accounting, and shop-floor management. - **Education**: Student information, fees management, HR, and academic scheduling. - Additional sectors available — see the [Industries page](https://erppluscloud.com/erp-industries) for the complete list. --- ## Support Channels - **Customer Portal** (Recommended): Submit and track support tickets, request online training, pay invoices, and monitor project milestones. Includes a 24/7 AI Agent assistant. - **WhatsApp Support**: Direct chat with support agents. - **Contact Form**: [erppluscloud.com/erp-contact-form](https://erppluscloud.com/erp-contact-form) --- ## About ERP+ ERP+ is a product of CloudSoft — a technology company established in 1984, delivering enterprise software across the Middle East and Africa. The platform is cloud-native, designed for speed and scale, and backed by a regional partner network spanning multiple countries. ERP+ competes in the mid-market ERP segment alongside SAP Business One, Oracle NetSuite, and Microsoft Dynamics 365, with a focus on MENA-specific regulatory compliance, Arabic language support, and localized government integrations. --- ## Optional - [Sitemap](https://erppluscloud.com/sitemap.xml): Full XML sitemap for all public pages including module and industry detail URLs. - [ERP+ Comparison](https://erppluscloud.com/erp-comparison): Side-by-side feature and package comparison tool. - [Module Detail Pages](https://erppluscloud.com/erp-modules-apps): Individual module pages accessible at `/erp-module/{slug}` — each contains the module description, features, screenshots/videos, and included processes. - [Industry Detail Pages](https://erppluscloud.com/erp-industries): Individual industry pages accessible at `/{slug}` — each contains tailored module listings, mobile app highlights, and industry-specific benefits. - [Event Detail Pages](https://erppluscloud.com/events): Individual event pages at `/events/{slug}` with gallery, description, and social sharing.