Customer portal MOBILE APP
Customer portal mobile app is made to serve your customers directly through mobile application with your company logo and directly connected to the ERP+ customer profile internally on your ERP+ backend.
- This allows your customers to add their tickets, requests and complaints directly from the mob app to be added real time to your ERP+ backend.
- Allows your customers to follow up the requests updates and follow ups
- Attachments and comments can be applied as conversation on each ticket till closing.
- Add your company's logo to be shown on the mob app from ERP+ backend settings.
- Dashboard screen for customers showing ticket status and statistics.
- You can upload youtube videos links for quick self support for your customers.
- Assign account managers to be shown on the mob app for direct communication via WhatsApp or call directly from the mob application.
- Payment online for any invoices through the mob app directly
- Follow up your paid / unpaid Invoices.
- Customize the mob app look and feel for your customers to fit your business colors.
- Customers can contact the support directly from the mob app by call, Email, visit website, location on GPS all of these data are dynamic and configured from ERP+ backend